Product-related
What materials are used in your safety gloves?
Our safety gloves are made from high-quality materials such as nitrile, latex and polyurethane, which ensure durability and protection in various industrial applications.
How do I find the right size for safety shoes?
We provide a detailed size chart on each product page to help you choose the right size. If in doubt, we recommend choosing the larger size for optimal comfort.
Are your power tools compatible with accessories from other brands?
Our power tools are designed to be compatible with standard accessories. However, we recommend using accessories from the same brand to ensure optimal performance and safety.
Shipping-related
Which countries do you deliver to?
We offer international shipping to numerous countries. During the ordering process, you can select your country to see if delivery to your location is possible.
How can I track my order?
After your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your delivery on our website or the shipping provider's website.
What are the shipping costs and how long does delivery take?
Shipping costs and delivery times vary depending on the destination and chosen shipping method. Detailed information is available during the ordering process or on our "Shipping Information" page.
Order-related
How can I place an order?
Browse our products, add the items you want to your shopping cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
Which payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers. All payments are processed securely to protect your information.
Can I change or cancel my order after submitting it?
If you wish to change or cancel your order, please contact our customer service team immediately. Once the order has been processed, changes may no longer be possible.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of purchase, provided the items are in their original condition. Please visit our "Returns & Exchanges" page for detailed instructions.